Privacy Policy
This Privacy Policy explains how Imports Club collects, uses, and protects the personal data of users and customers of importsclubs.com.
By using our website or placing an order, you accept the practices described in this policy. If you disagree with any point, we recommend that you do not use the website or contact our team before continuing.
1. Who we are
The website importsclubs.com is operated by Imports Club.
The entity responsible for operating the website is Imports Club, through importsclubs.com.
Privacy and support contact email: support@importsclubs.com.
2. Data we may collect
We may collect data provided directly by the customer, including:
- Name
- Delivery and billing address
- Phone number, when required for delivery
- Order information
- Purchase history
- Messages sent to support
- Communication and marketing preferences
We may also collect technical data related to website use, such as IP address, device, browser, visited pages, traffic source, and interactions with cookies or analytics tools.
3. Payment data
Payments are processed by secure payment partners. Imports Club should not store full customer card details.
The currently available methods are credit card, debit card, and MB WAY. PayPal is not active at this time and should not be considered available until officially integrated.
4. How we use data
We use personal data to:
- Process and deliver orders
- Confirm payments
- Send purchase updates
- Provide customer support
- Manage exchanges, returns, and claims
- Improve the website and shopping experience
- Prevent fraud or misuse of the site
- Send marketing communications when the customer gives consent or when permitted by law
5. Cookies and similar technologies
The website may use cookies to improve browsing, analyse performance, save preferences, measure campaigns, and present relevant content.
The customer can manage cookies through browser settings. Some site features may not work correctly if certain cookies are disabled.
6. Marketing
We may send emails, messages, or promotional campaigns related to Imports Club news, drops, offers, products, and content when consent or another applicable legal basis exists.
The customer can unsubscribe from marketing communications through the link in the messages or by contacting support@importsclubs.com.
7. Sharing data with third parties
We may share data with suppliers essential to store operations, including:
- Ecommerce platforms
- Payment processors
- Carriers
- Email and marketing automation tools
- Analytics and security services
- Technical providers required for website operation
We share only the data required to provide the service, comply with legal obligations, or protect store operations.
8. Data retention
We keep personal data only for the period necessary to fulfil the purposes described in this policy, legal, tax, accounting obligations, fraud prevention, or dispute resolution.
9. Customer rights
Depending on applicable law, the customer may have the right to:
- Access personal data
- Correct incorrect data
- Request data deletion
- Object to certain uses
- Withdraw marketing consent
- Request restriction or portability of data
To exercise these rights, contact support@importsclubs.com.
10. Security
We apply reasonable measures to protect personal data against unauthorised access, loss, alteration, or improper disclosure. Even so, no online system is completely immune to risk.
11. Changes to this policy
We may update this Privacy Policy periodically. The latest version will be published at importsclubs.com.
12. Contact
For questions about this Privacy Policy, contact: